Zendesk alternatives

Zendesk: Customer service platform with ticketing, live chat and a help center.

Zendesk gets expensive per agent, and many small teams don't need all of it. These help desks are cheaper, open source or easier to set up.

Last updated

7 alternatives to Zendesk

  2. HelpCrunch logo

    HelpCrunch

    HelpCrunch combines live chat, email and a knowledge base for a lower price.

    • Paid
    • Web, iOS, Android
    Visit website
  3. LiveAgent logo

    LiveAgent

    LiveAgent adds a call center to ticketing and chat. It's from Slovakia.

    • Paid
    • Web, iOS, Android
    • Made in Slovakia
    Visit website
  4. osTicket logo

    osTicket

    osTicket is a free, open-source ticket system you host yourself.

    • Free
    • Web
    • Made in United States
    Visit website
  5. Zammad logo

    Zammad

    Zammad is an open-source help desk from Germany for email, chat and social channels.

    • Freemium
    • Web
    • Made in Germany
    Visit website

Zendesk alternatives compared

Product Pricing Platforms Made in
FreeScout Free Web –
HelpCrunch Paid Web, iOS, Android –
LiveAgent Paid Web, iOS, Android Slovakia
osTicket Free Web United States
Zammad Freemium Web Germany
HubSpot Freemium Web, iOS, Android United States
Freshdesk Freemium Web, iOS, Android India

Zendesk alternatives: frequently asked questions

What are the best alternatives to Zendesk?

Popular alternatives to Zendesk are FreeScout, HelpCrunch and LiveAgent. You can compare their pricing, platforms and the country they're made in on this page.

Is there a free alternative to Zendesk?

Yes. FreeScout and osTicket are free to use. Zammad, HubSpot and Freshdesk have a free plan.

Which Zendesk alternatives work on iPhone and Android?

HelpCrunch, LiveAgent, HubSpot and Freshdesk have apps for both iPhone and Android.

Is there a European alternative to Zendesk?

Yes. LiveAgent (Slovakia) and Zammad (Germany) are made in Europe.

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