Help Scout alternatives

Help Scout: Shared inbox, help center and live chat for small support teams.

Help Scout is simple and friendly, but it charges per user. These help desks are free, open source or bigger ticketing platforms.

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7 alternatives to Help Scout

  1. FreeScout logo

    FreeScout

    FreeScout is the closest match: a free, open-source shared inbox that looks a lot like Help Scout.

    • Free
    • Web
    Visit website

  4. Your product here?

    Built an alternative to Help Scout? Add it to Huzzler and get listed on this page with Launch Boost.

    Add your product
  5. osTicket logo

    osTicket

    osTicket is a free, open-source ticket system you host yourself.

    • Free
    • Web
    • Made in United States
    Visit website
  6. Tidio logo

    Tidio

    Tidio focuses on live chat and AI chatbots for websites and stores.

    • Freemium
    • Web, iOS, Android
    • Made in Poland
    Visit website
  8. Weav logo

    Weav

    Weav drafts or sends support replies based on your docs and past tickets. Plans start at $29 a month, and there's a free plan with 20 AI messages.

    • Freemium
    • Web
    Weav alternatives
    Visit website

    50% off for 3 months with code HUZZLER50

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Help Scout alternatives compared

Product Pricing Platforms Made in
FreeScout Free Web –
Freshdesk Freemium Web, iOS, Android India
Zendesk Paid Web, iOS, Android United States
osTicket Free Web United States
Tidio Freemium Web, iOS, Android Poland
Zammad Freemium Web Germany
Weav Freemium Web –

Help Scout alternatives: frequently asked questions

What are the best alternatives to Help Scout?

Popular alternatives to Help Scout are FreeScout, Freshdesk and Zendesk. You can compare their pricing, platforms and the country they're made in on this page.

Is there a free alternative to Help Scout?

Yes. FreeScout and osTicket are free to use. Freshdesk, Tidio and Zammad have a free plan.

Which Help Scout alternatives work on iPhone and Android?

Freshdesk, Zendesk and Tidio have apps for both iPhone and Android.

Is there a European alternative to Help Scout?

Yes. Tidio (Poland) and Zammad (Germany) are made in Europe.

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