Help Scout alternatives

Help Scout: Shared inbox, help center and live chat for small support teams.

Help Scout is simple and friendly, but it charges per user. These help desks are free, open source or bigger ticketing platforms.

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6 alternatives to Help Scout

  1. FreeScout logo

    FreeScout

    FreeScout is the closest match: a free, open-source shared inbox that looks a lot like Help Scout.

    • Free
    • Web
    Visit website
  4. osTicket logo

    osTicket

    osTicket is a free, open-source ticket system you host yourself.

    • Free
    • Web
    • Made in United States
    Visit website
  5. Tidio logo

    Tidio

    Tidio focuses on live chat and AI chatbots for websites and stores.

    • Freemium
    • Web, iOS, Android
    • Made in Poland
    Visit website

Help Scout alternatives compared

Product Pricing Platforms Made in
FreeScout Free Web –
Freshdesk Freemium Web, iOS, Android India
Zendesk Paid Web, iOS, Android United States
osTicket Free Web United States
Tidio Freemium Web, iOS, Android Poland
Zammad Freemium Web Germany

Help Scout alternatives: frequently asked questions

What are the best alternatives to Help Scout?

Popular alternatives to Help Scout are FreeScout, Freshdesk and Zendesk. You can compare their pricing, platforms and the country they're made in on this page.

Is there a free alternative to Help Scout?

Yes. FreeScout and osTicket are free to use. Freshdesk, Tidio and Zammad have a free plan.

Which Help Scout alternatives work on iPhone and Android?

Freshdesk, Zendesk and Tidio have apps for both iPhone and Android.

Is there a European alternative to Help Scout?

Yes. Tidio (Poland) and Zammad (Germany) are made in Europe.

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