Freshdesk alternatives

Freshdesk: Help desk software with ticketing, a knowledge base and live chat.

Freshdesk's useful features sit on the higher plans, and costs rise with every agent. These help desks are open source or simpler to run.

Last updated

6 alternatives to Freshdesk

  1. LiveAgent logo

    LiveAgent has ticketing, chat and a call center in one tool.

    • Paid
    • Web, iOS, Android
    • Made in Slovakia
    Visit website

Freshdesk alternatives compared

Product Pricing Platforms Made in
LiveAgent Paid Web, iOS, Android Slovakia
FreeScout Free Web –
Zendesk Paid Web, iOS, Android United States
osTicket Free Web United States
Zammad Freemium Web Germany
Help Scout Paid Web, iOS, Android United States

Freshdesk alternatives: frequently asked questions

What are the best alternatives to Freshdesk?

Popular alternatives to Freshdesk are LiveAgent, FreeScout and Zendesk. You can compare their pricing, platforms and the country they're made in on this page.

Is there a free alternative to Freshdesk?

Yes. FreeScout and osTicket are free to use. Zammad has a free plan.

Which Freshdesk alternatives work on iPhone and Android?

LiveAgent, Zendesk and Help Scout have apps for both iPhone and Android.

Is there a European alternative to Freshdesk?

Yes. LiveAgent (Slovakia) and Zammad (Germany) are made in Europe.