Freshdesk alternatives
Freshdesk: Help desk software with ticketing, a knowledge base and live chat.
Freshdesk's useful features sit on the higher plans, and costs rise with every agent. These help desks are open source or simpler to run.
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6 alternatives to Freshdesk
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LiveAgent has ticketing, chat and a call center in one tool.
- Paid
- Web, iOS, Android
- Made in Slovakia
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Zendesk is the bigger, more expensive option with more integrations.
- Paid
- Web, iOS, Android
- Made in United States
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Help Scout is simple and friendly, made for small teams that want support to feel personal.
- Paid
- Web, iOS, Android
- Made in United States
Freshdesk alternatives compared
| Product | Pricing | Platforms | Made in |
|---|---|---|---|
| LiveAgent | Paid | Web, iOS, Android | Slovakia |
| FreeScout | Free | Web | – |
| Zendesk | Paid | Web, iOS, Android | United States |
| osTicket | Free | Web | United States |
| Zammad | Freemium | Web | Germany |
| Help Scout | Paid | Web, iOS, Android | United States |
Freshdesk alternatives: frequently asked questions
What are the best alternatives to Freshdesk?
Popular alternatives to Freshdesk are LiveAgent, FreeScout and Zendesk. You can compare their pricing, platforms and the country they're made in on this page.
Is there a free alternative to Freshdesk?
Yes. FreeScout and osTicket are free to use. Zammad has a free plan.
Which Freshdesk alternatives work on iPhone and Android?
LiveAgent, Zendesk and Help Scout have apps for both iPhone and Android.
Is there a European alternative to Freshdesk?
Yes. LiveAgent (Slovakia) and Zammad (Germany) are made in Europe.
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