Intercom alternatives

Intercom: Customer messaging platform with live chat, a help center and an AI support agent.

Intercom charges per seat and per AI resolution, which gets expensive for small teams. These tools offer live chat and help desks at lower prices, and several are open source.

Last updated October 7, 2026

9 alternatives to Intercom

Brevo

Brevo includes a live chat widget with its email and CRM tools. It's a cheap way to add chat if you already send email through it.
- Freemium
- Web
- Made in France
Visit website
HubSpot

HubSpot's free CRM comes with live chat and a shared inbox. The paid Service Hub adds tickets and a knowledge base.
- Freemium
- Web, iOS, Android
- Made in United States
HubSpot alternatives
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Freshdesk

Freshdesk is a help desk with ticketing, a knowledge base and chat. It costs less than Intercom and has a free plan.
- Freemium
- Web, iOS, Android
- Made in India
Freshdesk alternatives
Visit website
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Userlike

Userlike is a German chat tool for your website, WhatsApp and other messengers. It keeps data in the EU.
- Freemium
- Web
- Made in Germany
Visit website
FreeScout

FreeScout is a free, open-source shared inbox that you host yourself. It works a lot like Help Scout.
- Free
- Web
Visit website
Zendesk

Zendesk is the classic ticketing system for larger support teams. It's strong at email support and reporting.
- Paid
- Web, iOS, Android
- Made in United States
Zendesk alternatives
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tawk.to

tawk.to is a free live chat widget with ticketing and a knowledge base. You can pay to have their agents answer chats for you.
- Free
- Web, Mac, Windows, iOS, Android
Visit website
Chatwoot

Chatwoot is an open-source support inbox for chat, email and social channels. You can self-host it or use the cloud plan.
- Freemium
- Web, iOS, Android
Visit website
Weav

Weav answers support chat and email from your docs, with a shared inbox for your team. Plans start at $29 a month, and there's a free plan with 20 AI messages.
- Freemium
- Web
Weav alternatives
Visit website
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Intercom alternatives compared

Product	Pricing	Platforms	Made in
Brevo	Freemium	Web	France
HubSpot	Freemium	Web, iOS, Android	United States
Freshdesk	Freemium	Web, iOS, Android	India
Userlike	Freemium	Web	Germany
FreeScout	Free	Web	–
Zendesk	Paid	Web, iOS, Android	United States
tawk.to	Free	Web, Mac, Windows, iOS, Android	–
Chatwoot	Freemium	Web, iOS, Android	–
Weav	Freemium	Web	–

Intercom alternatives: frequently asked questions

What are the best alternatives to Intercom?

Popular alternatives to Intercom are Brevo, HubSpot and Freshdesk. You can compare their pricing, platforms and the country they're made in on this page.

Is there a free alternative to Intercom?

Yes. FreeScout and tawk.to are free to use. Brevo, HubSpot and Freshdesk have a free plan.

Which Intercom alternatives work on iPhone and Android?

HubSpot, Freshdesk, Zendesk and tawk.to have apps for both iPhone and Android.

Is there a European alternative to Intercom?

Yes. Brevo (France) and Userlike (Germany) are made in Europe.