Dispatchzo

A field service schedule is not a calendar. A calendar records what somebody intends to do; a schedule has to survive a technician running ninety minutes long on the first call, a customer who is not home, and a parts run nobody planned. Dispatchzo holds the board the day is actually worked to: the job, the technician assigned, the window promised, and the work order, estimate and invoice the job leaves behind when it is done. The three worksheets below are free and answer the questions that usually start this off.

Dispatchzo is software for scheduling and dispatching field service work. It holds a board: one row per job with the customer, the technician assigned, the window promised and the status it is in, and the work order, estimate and invoice that job produced hanging off it. It publishes three free worksheets that do the arithmetic on a page, and sells one plan that keeps the work as a record. It is made by Ellul Solutions Ltd, which is the company you contract with and pay.

Who it is for: For the owner or office manager of a service business with a handful of technicians, who is dispatching from a whiteboard, a spreadsheet or a phone and cannot say at four in the afternoon what tomorrow looks like.

$69 a month for the whole team, not per technician. Cancel yourself any time.