Bliss

Bliss is practice management software for therapists, counsellors, psychologists and small therapy clinics in India, built by Round Robin in New Delhi with a small group of practising therapists.

Therapists keep a calendar with recurring and group sessions, a waitlist, and email reminders a day and an hour before each session. Clients book open hours, fill in intake forms and see their next session in a portal that works in any phone browser, with times in IST.

Session notes are written in SOAP, DAP or free text and save as the therapist types. In a clinic, notes open only for the therapist who wrote them, their supervisor, and owners and admins; colleagues see each other's sessions as busy blocks.

Invoices carry the clinic's GSTIN and follow its GST setting. Staff record cash, UPI and bank transfers, and reports show sessions, no-shows and revenue. Solo therapists can start free.

Features:

- Calendar with day and week views for one therapist or a whole team

- Recurring and group sessions, waitlist, leave approval, rooms and locations

- Email reminders a day and an hour before each session, with confirm and cancel links

- Client portal: book open hours, fill in forms, see the next session, from any phone browser

- Times shown to clients in the clinic's timezone (IST)

- Session notes in SOAP, DAP or free text that save as you type; treatment plans with goals

- Role-based access: notes open only for the writing therapist, their supervisor, and owners and admins

- Colleagues' sessions shown as busy blocks, never client names

- Supervision queue for reviewing supervisees' notes

- Intake form builder with shareable links

- Private document storage, with client documents stored in India (Oracle Cloud, Mumbai)

- Invoices with the clinic's GSTIN, a per-clinic GST setting and CGST, SGST and IGST breakdown

- Record cash, UPI and bank transfer payments; overdue invoice reminders; client wallet for advances

- Reports on sessions, no-shows and revenue, per clinic and per therapist, with PDF download

- One login and one calendar for therapists who work in several clinics

- Clinic logo and colour on emails and the client portal (Clinic Growth and Enterprise)

- Data Processing Agreement, clinic data export and permanent erase of archived clients